A Star Computing - Cambrideshire computer solutions
 
PC Repairs, Peterborough A Star Computing Computer Repairs IT Business in Cambridgeshire
   

Remote PC Support

A* Computing can fix 85% of your computer problems by connecting to your pc via the internet and working on your computer as if we were sat by it.


The advantages of Remote support are:

  • Ability to connect to your system quickly and securly, with the majority issues completed within the hour.
  • Remote support offers a cost effective support solution, no call out charges
  • Remote support is available to any system that has a working internet connection and running windows 98 or later.

What remote support can help with?

  • System maintenence
  • Setting up of email accounts
  • Installation of software
  • Location and removal of virues/spyware and malware
  • Operating system settings and configuration
  • Hardware installs and configuration
  • Printer problems
  • solve windows errors
  • IT Training
  • Increase internet security
  • Network problems
  • Router configuration

What are the limitations of Remote Support?

  • Network / Internet connection problems - As the remote support relies on an internet connection, this type of problem will have to be sorted by an onsite visit
  • Hardware problems - An onsite visit will be needed if hardware problems exists i.e. computer will not boot up etc.

How easy is it to get Remote Support?

  1. Contact A* Computing Limited to request Remote Support
  2. We will send you a link to download our software, instructions will be provided
  3. Create connection to our server to initiate support
  4. From here, only with your permission will we take control of your pc and start to solve your issues

 

Frequently Asked Questions (FAQ)

Q1 Is this secure?

A. The connection between us and you is encrypted, all sessions are initiated by you and you have the ability to stop the session at anytime, once the connection has been broken we don't have further access to your computer.

Q2 Do you provide support to businesses?

Yes, and in most cases, we are able to connect to your computer system even if you have behind a corporate firewall. Our remote PC repair & support services are available to both residential and business customers.

 

 

A Star Computing - Repairs, Upgrades
A Star Computing - Web Design

Price -£40 for the first hour, £10 for every 15 minutes afterwards.

 
 
 

pc remote support, pc support, peterborough

 


" A* Computing fixed all of my pc problems remotley, very easy setup and first rate service
Mr White , Wisbech


Contact A* Computing Limited here



 

 

Call 01733201187 or 07834531609 for a no obligation quote

 

 

 

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